Terms and Conditions

Introduction

Welcome to Machine Embroidery Geek. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our site. We reserve the right to modify these terms at any time without prior notice.

Payment Methods

We accept payments through Stripe and PayPal. All transactions are processed in a secure environment, ensuring the protection of your financial data.

Return and Refund Policy

Digital Products

Please note that all sales of digital products are final. No refunds will be provided for digital product purchases.

Physical Products

If you are not satisfied with your physical purchase, you may return the item within 30 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Before returning any product, you must contact us to obtain a return authorization. Items returned without prior authorization may not be accepted.

Shipping

We aim to process and ship orders as quickly as possible. Shipping times and costs will vary depending on your location and the shipping option selected at checkout. Please refer to our Shipping Policy for more details.

Product Reviews

We value customer feedback and invite you to share product reviews on our website. When you make a purchase, you consent to receive a request for a product review via email.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Intellectual Property, Software and Content

All content included on our site, such as text, graphics, logos, button icons, images, audio clips, digital downloads and software is the property of Machine Embroidery Geek or its content suppliers and protected by international copyright laws.

You may not systematically extract and/or re-utilize parts of the contents of our website without express written consent from Machine Embroidery Geek. In particular, you may not utilize any data mining, robots or similar data gathering and extraction tools to extract (either once or many times) for re-utilization of any substantial parts of this website. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) part of the contents of our website without express written consent from Machine Embroidery Geek.

Limitation of Liability

To the fullest extent permitted by law, Machine Embroidery Geek shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits or data, arising out of or related to your use of our site or products.

Termination

We reserve the right to terminate or restrict your access to our site at any time without notice and for any reason, including violation of these terms and conditions.

Disclaimer

We do not guarantee the truthfulness, accuracy, or reliability of content posted by third parties. Any reliance on such material is at your own risk. By using the site, you acknowledge the risk of encountering content that may be objectionable or inappropriate. We reserve the right to modify or discontinue any aspect of the site at any time without notice.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Machine Embroidery Geek!